Want To Become Our Distributor?
Hondel Lighting is expanding its sales network! We are looking for distribution partners for our complete product range. Interested?
Guangmin industrial area, Shenzhen, China
Frequently Asked Questions ( FAQ)
Q1. Do you keep stock ?
A: No. We don’t keep stock . We only manufacture light fittings as per client requirements.
Q2. Do you provide installation supervision?
A: Yes. If you have a media facade or facade lighting project, that's required a project supervision, we will be happy to do that.
Q3. Can I order a sample first?
A: Yes, You can place sample orders to test and check quality. Mixed samples are acceptable.
Q4. What about the lead time?
A: For the sample, it takes 5-7 days. For Mass production, it takes 3-4 Weeks.
Q5. Do you have any MOQ limit for light fittings orders?
A: We accept low quantity orders. Even 1 PC's for the sample order.
Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q7. What are your payment terms?
A: 50% Advance, 50% Before Shipment.
Q8. Do you make OEM light fittings?
A: Yes. We do OEM as per client requirements. Your logo can be printed or engraved on the products.
Q9. Can you make customize light fittings?
A: Yes. We can make customize light fittings as per project requirements.
Q10. Do you provide Pre-sales & after-sales services?
A: Yes. We provide complete pre-sales service like Concept Design, BOQ, and Schematic drawing also after-sales service like Programming, Training, etc.
Q11. Do you offer a warranty for the products?
A: Yes, we offer 5 years replacement warranty to our products.